Flexi Service & Repair LLC.

Service & Repairs Operations:

Developed an overall strategy and mission for the Service Department which was run as a sister company for Flexi Compras. Flexi Service & Repairs LLC: was designed to repair electronic devices from Flexi Compras stores located within Wal-Mart, Best Buys, among other big retailer stores.

Synergy:

The repair centers were designed and optimized to run as part of the Distribution Centers for better Reverse Logistics practices.

Cash& Savings:

The repairs were budgeted and were managed to work closely with key suppliers, as a result, the Service Department represented significant savings for Flexi Compras.

Management:

Use of available technologies for better management practices and supervision. The Service Center implemented TQM (Total Quality Management) which helped to reduce significantly the number of defective repairs and TAT (Turn Around Times) for the items sent for repairs to FSR (Flexi Service & Repairs) compared to third party repair shops.